Lost funds to a scam? Check eligibility in 90 sec

Lost funds to a scam? Check eligibility in 90 seconds.

Canadians don’t know banks, card providers and exchanges may still help—if you act fast. Answer 4 quick questions to see if your case likely qualifies.

Start my 90-second Check

No cost to check · Secure & private · Takes ~90 seconds

Scams are rising in Canada - from crypto schemes and fake brokers to romance scams and payment fraud. In 2024 alone, Canadians reported over $638 million in fraud losses to the Canadian Anti-Fraud Centre.

But here’s what many victims don’t know (and your bank will never tell you): in some cases, banks, card providers, and even crypto exchanges are obligated to help you recover your money - if you act quickly and follow the right process. Banks, Visa, and Mastercard, as well as crypto exchanges, follow strict regulations to fight scammers.

Financial institutions (banks, card issuers, and crypto exchanges) that allow fraudsters to use their platforms to steal and launder funds are violating regulations and therefore actively search for those individuals on their platforms. Contacting the right entity at the right time can result in the return of 100% of the stolen funds!

We’ve seen Canadians recover losses from $10,000 to over $500,000 simply by submitting the right dispute on time.

Start my 90-second Check

Why Canadians lose hope too early
Most scam victims never file a complaint with their bank or exchange, why?

• The bank tells them there is nothing to do and they believe the bank and let it go.

• The police tells them nothing can be done.

• They don’t know there have a chance to get their funds back.

This lack of knowledge allows fraudsters to win twice: they steal your money, and they leave you thinking you’re powerless.

What the rules actually say
Financial institutions in Canada - and globally - have policies for fraud, misrepresentation, and unauthorized transactions. That means that the right report to the right entity - can get your money back.

• Credit/Debit cards: Chargeback rules can protect you if you act within 120 days, or if you prove you have never got what you paid for, for longer (in some cases).

• Bank transfers: Some cases can be reversed if reported to the right entity.

• Crypto: Regulated crypto exchanges are obligated to keep KYC (Know Your Client) document and help law enforcement fight fraud and crime, if approached in the right way.

In every case, speed and proper documentation are the difference between recovery and permanent loss.

How the eligibility check helps
Our free 90-second tool asks three simple questions:

• How much did you lose?

• How did you pay?

• When did it happen?

Based on your answers, you’ll see if your case is likely to qualify for recovery support.

Start my 90-second Check

Don’t wait. Every day that passes can reduce your chances of recovery.